Introduction

Welcome to Your Technical Coach ("Your Technical Coach", "we", "us" or "our"). We provide digital marketing and business growth services including advertising, SEO, social media marketing, YouTube marketing, web design and related services.

This Privacy Policy explains how information may be collected, used and protected when you visit or interact with our website.

Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide

• Name and contact information.
• Phone or WhatsApp number.
• Email address.
• Business or brand information.
• Services you are interested in.
• Marketing requirements and business goals.
• Information submitted through enquiry forms.
• Other information you voluntarily provide.

Technical Information

Certain technical information may be collected automatically when you visit the website, including browser type, device information, pages visited, approximate visit time, referring pages and general website usage information.

How We Use Information

Information collected through the website may be used for legitimate business and operational purposes, including:

• Responding to enquiries and consultation requests.
• Understanding your business requirements.
• Providing requested services.
• Preparing proposals or service recommendations.
• Communicating about projects and services.
• Improving our website and user experience.
• Analysing website usage and performance.
• Preventing spam, fraud or misuse.
• Complying with applicable legal requirements.

Contact & Lead Forms

When you submit a contact, enquiry, consultation or lead form, the information you provide may be used to respond to your request and communicate with you about relevant services.

Please do not submit passwords, payment card information, government identification numbers or other highly sensitive information through general website forms.

Cookies & Similar Technologies

Our website and certain third-party services may use cookies, pixels, local storage or similar technologies.

These technologies may help us or our service providers understand website usage, maintain functionality, improve performance, provide security and support advertising or measurement activities.

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Advertising

Our website may display advertisements provided by third-party advertising networks such as Google AdSense or other advertising partners.

Advertising providers may use cookies, identifiers or similar technologies to deliver, measure or personalise advertisements in accordance with their own policies and applicable requirements.

Third-Party Services

We may use or link to third-party services to operate our website, communicate with users, analyse traffic, advertise services or provide requested functionality.

Depending on the features active on the website, these may include:

• Google services and advertising technologies.
• Meta platforms and advertising technologies.
• WhatsApp or WhatsApp Business.
• YouTube and other social media platforms.
• Email and communication services.
• Website hosting and security services.

Third-party services are governed by their respective privacy policies and terms.

Information Sharing

We do not intend to sell your personal information as a standalone product.

Information may be shared with trusted service providers, contractors, technology providers or professional advisers where reasonably necessary to operate our business, provide requested services, communicate with you or maintain our website.

Information may also be disclosed where required by law or where reasonably necessary to protect our website, business, users or legal rights.

Data Security

We take reasonable administrative, technical and organisational measures to protect information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business records, resolve disputes, prevent abuse or comply with legal and regulatory obligations.

Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including requesting access, correction or deletion of information.

You may also request that we stop sending certain marketing communications where applicable.

Privacy-related requests can be submitted through our Contact Us page.

Children's Privacy

Our website and services are primarily intended for businesses, professionals and general audiences. We do not knowingly request personal information from children for marketing or business purposes.

External Links

Our website may contain links to external websites, social media platforms, tools or services operated by third parties.

We are not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any external service you visit.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes to our services, website features, technology, advertising partners or applicable requirements.

Updated versions will be published on this page with a revised "Last Updated" date.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, you can contact Your Technical Coach.